Privacy Policy

BlackTrace Operations is committed to protecting your privacy and handling personal data responsibly and transparently. This Privacy Policy explains how we collect, use, and protect personal data in the course of operating our website and responding to enquiries.

Who We Are

BlackTrace Operations provides professional security consultancy and testing services. We are based in the United Kingdom. For the purposes of data protection legislation, BlackTrace Operations is the data controller for personal data collected through this website.

What Data We Collect

We may collect and process the following personal data:

• Name
• Organisation
• Email address
• Information included in messages or enquiries submitted via our contact form
• Basic technical information (such as IP address and browser type) collected automatically by our website platform

We do not collect sensitive personal data unless it is voluntarily provided as part of an enquiry.

How We Collect Data

Personal data is collected when you submit an enquiry via the contact form, contact us directly by email, or interact with the website via standard analytics and hosting logs.

Why We Use Your Data

We use personal data to respond to enquiries and communications, assess whether our services may be appropriate for your requirements, conduct business discussions and engagement scoping, and maintain the security and operation of our website.

We do not use personal data for marketing lists, mass communications, or automated profiling.

Legal Basis for Processing

We process personal data under one or more of the following lawful bases: legitimate interests (responding to enquiries and conducting business discussions), consent (where you voluntarily submit information to us), and legal obligations (where required to comply with applicable law).

How We Store and Protect Data

Personal data is stored securely using reputable service providers, including our website platform and email systems. We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. Access to personal data is restricted to BlackTrace Operations only.

Data Sharing

We do not sell, rent, or trade personal data. Personal data may be processed by trusted third-party service providers (such as website hosting or email services) solely for operational purposes. These providers are required to handle data securely and in accordance with applicable data protection laws.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry-related data is typically retained for a reasonable period to allow for follow-up and record keeping, after which it is securely deleted.

Your Rights

Under UK data protection law, you have the right to request access to the personal data we hold about you, request correction of inaccurate or incomplete data, request deletion of your personal data, and object to or restrict certain types of processing. Requests can be made by contacting us using the details below.

Contact

If you have any questions about this Privacy Policy or how we handle personal data, contact us at: info@blacktraceops.com

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal obligations. The most recent version will always be available on this website.